AKKAM CYBERLIFE Cancellation and Refund Policy
Thank you for your interest in AKKAM CYBERLIFE's cutting-edge technology products! We understand that sometimes circumstances change, and you may need to cancel an order. This policy outlines the process for order cancellation and refunds.
Order Cancellation
You can cancel your order as long as it has not yet shipped. Here's how:
-
Via your Account: If you have an AKKAM CYBERLIFE account, log in and navigate to your order history. Locate the order you wish to cancel and find the cancellation option.
-
Contact Us: If you don't have an account or prefer another method, contact our customer service team by phone at +919238506282 or email at akkamcyberlife@gmail.com. Clearly state your order number and request for cancellation.
Time Limits for Cancellation
-
Orders can be cancelled up to 24 hours after they are placed.
-
If you attempt to cancel after 24 hours and before the order ships, we will try our best to accommodate your request, but it may not always be possible.
Order Status and Cancellation
-
Once your order is shipped, cancellation is no longer possible.
-
You will be notified by email when your order ships and can track it through the provided courier information.
Refunds
-
Upon successful cancellation within the timeframe, a full refund will be issued for the cancelled items.
-
Refunds will be processed through the original payment method used at purchase.
-
Please allow 5-7 business days for the refund to reflect in your account, depending on your bank or payment processor.
Non-Returnable and Non-Refundable Items
-
Due to the nature of certain products and to prevent fraud, some items may not be eligible for return or refund. These exceptions include:
-
Opened software or digital downloads.
-
Products damaged due to misuse or improper handling by the customer.
-
Products with tampered or removed security seals (if applicable).
-
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately at +919238506282 or akkamcyberlife@gmail.com. We will work diligently to resolve the issue by offering a replacement or full refund, depending on your preference and availability.
Changes to this Policy:
AKKAM CYBERLIFE reserves the right to modify this Cancellation and Refund Policy at any time. We will post any changes on our website.
Contact Us:
If you have any questions regarding this policy or need assistance with order cancellation, please don't hesitate to contact us: